Now get FREE roaming in the Caribbean!

Use your bmobile phone when travelling in the Caribbean and pay the same rates as calling from home.

  • Call any number in Grenada and pay your LOCAL rate.
  • Call any number in another Cable & Wireless Country and pay your regular overseas calling rate.

Q&A

Q: What is Intra-Caribbean Home Rate Roaming?

A: Intra-Caribbean Home rate roaming allows Cable & Wireless Caribbean customers to roam in any of the 14 C&W mobile Caribbean territories at the same rates as it costs to use your mobile service phone at home in the following scenarios: National Calls, Calls to Home, Calls to other CWWI countries and incoming Calls. 


Q: How does Intra-Caribbean Home Rate Roaming work?

A: Intra-Caribbean Home Rate Roaming works in the same manner as intra-Caribbean roaming currently works today. With intra-Caribbean Home Rate roaming only the roaming rates you pay are being changed. 


Q: Where will Intra-Caribbean Home Rate Roaming apply?

A: As the name implies Intra-Caribbean Home Rate Roaming will apply ONLY when roaming in C&W Caribbean markets and only for Cable & Wireless customers of these markets.  The locations where this applies are:

  • Anguilla

  • Antigua & Barbuda

  • Barbados

  • British Virgin Islands (BVI)

  • Cayman Islands

  • Dominica

  • Grenada

  • Jamaica

  • Montserratt

  • St. Kitts & Nevis

  • St. Lucia

  • St. Vincent & the Grenadines

  • Trinidad & Tobago

  • Turks & Caicos


Q: Will Home Rate Roaming apply in Trinidad & Tobago?

A: Yes, Intra-Caribbean home rate roaming will apply in Trinidad and Tobago on the TSTT mobile network for Cable & Wireless mobile customers.


Q: Will Home Rate Roaming apply for roaming to other markets?

A: NO, intra-Caribbean home rate roaming will only apply when roaming within a Cable & Wireless Caribbean markets which are Anguilla, Antigua & Barbuda, Barbados, British Virgin Islands (BVI), Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Trinidad & Tobago and Turks & Caicos. This service will not be offered in other international markets at this time.


Q: How do I get Home Rate Roaming?

As: Once you successfully apply for the roaming feature, you will have immediate access to intra-Caribbean home rate roaming. Those customers who already have the feature will begin seeing the benefits immediately.


Q: Is there a special set up cost or monthly fee for Home Rate Roaming?

A: NO, there is no special set up cost or monthly fee associated with intra-Caribbean home rate roaming.


Q: Do I get Home Rate Roaming with my bucket of free minutes (postpaid)?

A: Yes, intra-Caribbean home rate roaming will be included as part of your monthly buckets of free minutes based on your specific service package.


Q: Is Home Rate Roaming for both Postpaid and Prepaid customers?

A: Yes, intra-Caribbean home rate roaming will apply for both mobile postpaid and prepaid customers.


Q: Will I be billed per second or per minute for Home Rate Roaming?

A: As is customary with roaming charges you will be billed at a per minute rate for intra-Caribbean home rate roaming.


Q: How will my intra-Caribbean home rate roaming calls appear on my bill?

A: Your intra-Caribbean roaming charges will appear on your monthly bill as they do today, however you will now realise that your intra-Caribbean roaming charges appear as local home rates.


Q: Will retrieval of my voicemail messages be free under Home Rate Roaming?

Ans: Yes, retrieval of your voicemail messages will be free for Home Rate Roaming. 


Q: Will Home Rate Roaming apply for my SMS, Data and Blackberry services?

A: Yes, Home Rate Roaming will apply to SMS and Data services including Blackberry services.


Q: Will incoming calls be free under Home Rate Roaming?

A: Yes, to receive incoming calls under Home Rate Roaming will be charge free in the markets where they are free while at home, but in Barbados and Antigua where you pay to receive calls you will continue to pay to receive calls under Home Rate roaming.